Running your association is much like running a small city: Your elected Board of Directors are like the city council; ACM helps you manage the entire rest of the "government" infrastructure, from A to Z.

Our objectives are to:

• Maintain a well-balanced budget
• Provide expert advice and research
• Communicate regularly with board of directors
• Carry out cost-saving procedures
• Provide complete financial reports
• Reduce delinquency percentage
• Help Board members maintain and increase property values
• Communicate important information to members
• Implement Board decisions
• Be a good listener to All Association Members

What kinds of things does ACM do? The services we provide as part of your management contract include:

Homeowner Relations

• Personal contact with homeowners' concerns via telephone, cell phone, email, fax, correspondence and or in person
• Covenant communications -- maintenance infractions
• Communication programs -- Newsletters
• Association Management -- 24 hours on call
• Process maintenance requests
• Suggest expert advice when needed

  
  Arrange for Services

• Be your Advocate when arranging for services
• Obtain competitive bids for services at Board request
• Ensure you get the best price/performance
• Work with vendors providing service so they understand and implement your wishes
• Provide oversight to ensure services are performed well

  
  Association Record Keeping

• Retain the Corporate Minutes, Declarations, By-laws, Covenants and all other important records in a fire proof safe
• Keep covenant logs and letters
• Receive Architectural Covenant Control change requests and pass on to appropriate committee members
• Accumulate approvals and send approval letters to owners
• Work Order history

  
  Meetings

• Prepare and generate Board packets for meetings, consisting of the following:
  • Agenda
  • Minutes of previous meeting
  • Balance sheet
  • Budget year to date, in easy to read format
  • Copies of bank statements
  • Receipts and Disbursement reports
  • Delinquent member report
  • Correspondence to and from members
  • Reports from vendors
  • Committee reports
  • Call log and ACM activity report
  • Copies of bids and proposals
  • Articles of interest
  • Any other pertinent information that requires board action
• Conduct and facilitate meetings
• Documented "To-Do" lists
• Annual Homeowners Meetings
• Informational and special meetings
• ACC Meetings

  
  Correspondence

• Respond to association letters received
• Generate warning letters for violation of governing documents
• Generate fine letters
• Prepare annual meeting notices and other notices as requested by the Board
• Keep an up to date home owner member directory
• Newsletters when requested

  
  Maintenenace Services

  A full range of maintenance services are available from our subsidiary, Strait Construction, including:

• Cleaning
• Landscaping
• Snow Removal
• Clubhouse Services

  
  Legal

• Work carefully with legal counsel on legal issues

  
  Insurance Company Liaison

• Suggest necessary coverages
• Obtain competitive bids for complete association coverage with several recognized national companies
• Work with Association's insurance carrier in case of a claim and follow up until settlement
  

  
  Accounts Receivable

• Receive monthly homeowners dues, post to accounts
• Delinquency follow-up
• Notify and work with attorney to commence collection efforts if all other efforts fail

  
  Accounts Payable

• Receive vendor invoices, verify and generate check run for payment, once a month or as needed. File in association's vendor files

  
  Bank Account Management

• Prepare and deposit payments into Association account in a timely manner
• Reconcile bank statements each month
• Recommend best interest rates for restricted reserves to the Board of Directors
• Monitor due dates of C.D.'s

  
  Budget Preparation

• Budget preparation
• Recommendation of the annual budget to the Board
• Help in preparing a reserve study

  
  Financial Reporting

• Complete balance sheets generated monthly for operating and reserve accounts, including budget variances, income statement, check register, homeowner dues aging report and copies of all bank statements
• Collect W-9 information from vendors to generate and distribute 1099's at calendar year enc

  
  Title Transfer Processing

• Provide information requested by Lenders/Realtors (i.e. project review forms, FNMA, FHLMC for prospective buyer's loan approvals)
• Generate status certificates on units scheduled to close for title companies

  
  CPA Liaison

• Retain financial records for IRS and the State of Colorado.
• Prepare for formal financial compilations and tax returns by the accountant of the Association's choice
• Work with your chosen auditor during periodic audits
  
  

In short, ACM provides excellent services in all the areas you need to manage your association.